SEND US AN EMAIL

If you have questions about an order, a book listing, or returns, send us a message and include your order number (if available). Our team will respond as soon as possible.

    FREQUENTLY ASKED QUESTIONS

    Here are quick answers to the most common questions. If you still need help, please email us and we’ll assist you.

    FAQ 1: How fast do you respond to emails?

    Answer: We typically respond within 1–2 business days. During peak seasons, response times may be slightly longer.

    FAQ 2: Where do you ship from?

    Answer: Orders are fulfilled from our U.S. warehouses in Tennessee and Illinois. The shipping location may vary depending on inventory and destination.

    FAQ 3: How do returns work?

    Answer: If you placed an order on our website, please submit your return request in My Account → Returns. If you have additional details after submitting your request, contact us with your order number.

    FAQ 4: What should I include when contacting support?

    Answer: Please include your order number, the item title/ISBN (if applicable), and photos if your order arrived damaged.

    CONTACT US

    Company: Mazi Books (BOOKS842 LLC)
    Email: info@mazibooks.com

    RICEVILLE, TN 37370
    Bolingbrook, IL 60440